SHGM Receives Prestigious 5 Star Rating

SHGM Receives Prestigious 5 Star Rating

​Spectrum Health Gerber Memorial today announced that it has achieved 5-stars for its performance for Treatment of Sepsis, Bowel Obstruction and Total Knee Replacement from Healthgrades, the leading online resource helping consumers make informed decisions to find the right doctor, the right hospital for the right care. This achievement is part of new findings and data released today by Healthgrades and is featured in... 

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...the Healthgrades 2017 Report to the Nation. Every year, Healthgrades evaluates hospital performance at nearly 4,500 hospitals nationwide for 34 of the most common inpatient procedures and conditions

​The new report demonstrates how clinical performance continues to differ dramatically between hospitals regionally and nationally. This variation in care has a significant impact on health  outcomes. For example, from 2013-2015, if all hospitals as a group, performed similarly to hospitals receiving 5-stars as a group, on average 223,412 lives could potentially have been saved and 162,215 complications could potentially have been avoided.  A 5-star rating indicates that Gerber Memorial’s clinical outcomes are statistically significantly better than expected when treating the condition or performing the procedure being evaluated.

For the 2017 Report to the Nation, Healthgrades compared hospitals with statistically better than expected performance (5-stars), as a group, to those with statistically worse than expected performance (1-star), found that patients having Total Knee Replacement in hospitals with 5-stars have, on average a 67.2% lower risk of experiencing a complication while in the hospital than if they were treated by hospitals with 1-star. Additionally, patients having Total Knee Replacement in hospitals receiving 1-star are 3.1 times more likely to experience one or more complications than if they were treated in hospitals with 5-stars.
 
“For Spectrum Health Gerber Memorial, our patients and their families are our top priority in everything we do, and that includes providing the treatment and services they demand and expect,” said Gerber Memorial President Randy Stasik. “Receiving this Healthgrades 5-Star recognition reflects the outstanding work that our team at Gerber Memorial does in total knee replacements, as well as other health services that help our patients—our customers—every day. We are honored and grateful for the Healthgrades 5-Star award, and we look forward to continuing our commitment to the patients and families that we serve.”
 
Stasik himself had total knee replacement surgery performed at Gerber Memorial in 2014.
 
Paul Gray, director of clinical nursing in surgical services, credits a range of innovations and best practices for Gerber Memorial’s success. These include following recommended guidelines by the Association of Operating Room Nurses, considered the gold standard for operating rooms. Gerber Memorial also has the right staff doing the right jobs for the right reason, said Gray, whose 40-plus-member team includes two orthopedic surgeons, three general surgeons, three ob/gyn surgeons and one plastic surgeon.
 
Gray also credits Gerber Memorial’s achievement to support from the larger Spectrum Health system, which Gerber Memorial joined in 2011. Gray said Spectrum Health has provided resources to Gerber Memorial, and recounted a recent incident this past summer when he suddenly found himself down from three operating rooms to only one because of broken anesthesia machines—with a full schedule of procedures the next day in all three rooms. That night, Spectrum Health provided the machines Gray needed and all three operating rooms were up and running at Gerber Memorial the next day.
 
“Gerber Memorial is blessed to have a great staff, terrific support from Spectrum Health and a leadership team that is engaged and willing to do what’s needed for the best patient outcomes,” Gray said. “If our patients need anything, all of us at Gerber Memorial will go that extra mile to get things done, and this Healthgrade 5-Star award speaks to that sense of commitment.”
 
“Hospitals that have achieved Healthgrades 5-stars in Treatment of Sepsis, Bowel Obstruction and Total Knee Replacement have demonstrated a commitment to exceptional quality care for their patients,” said Evan Marks, Chief Strategy Officer, Healthgrades. “In an environment where consumers have more choices about where to receive their care, a hospital’s commitment to achieving a superior degree of quality for their patients is more important than ever.” 
 
The complete Healthgrades 2017 Report to the Nation and detailed study methodology can be found atwww.healthgrades.com/quality.