House Calls? There’s An App For That

Spectrum Health Gerber Memorial Community Health Director Josh Gustafson and MedNow specialist Fritz Petersen show how to download the new MedNow telehealth app on a smartphone so people can get connected to a healthcare provider quickly and conveniently. More than 100 people visited the demonstration booth Tuesday, just as the flu season is intensifying.

More than 100 check out new MedNow telehealth app as flu season intensifies
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FREMONT – A simple telehealth service that connects patients to providers got even simpler for more than 100 people who showed up at the Sullivan Street Café at Spectrum Health Gerber Memorial.
On Tuesday, January 9, Gerber Memorial Community Health and Wellness Director Josh Gustafson and MedNow specialist Fritz Petersen based in Ludington performed quick demos for how to download MedNow’s free app on any smartphone, and how people could connect with a provider 24/7, 365 days a year via video on their smartphone in a few quick taps. Depending on availability, patients could connect with providers in a matter of minutes, avoiding long drives to and waits at clinics — especially critical as flu season kicks in.
“For people who are sick, MedNow’s new app helps them speak directly in real time to a healthcare provider, and they can do that in their pajamas without leaving their homes,” Gustafson said. “You don’t even need to be a resident of Michigan to use this service. As long as you are physically in the state of Michigan, you can receive care from a provider through the MedNow app. At Gerber Memorial, one of the things we’re always working toward is helping people get access to healthcare, and the MedNow app is an easy way to do that. And with flu season ramping up, MedNow is a great way to get care and treatment quickly and conveniently.”
MedNow allows people to connect with a Spectrum Health physician or advanced practice provider through a smartphone, laptop, tablet or personal computer. The service is for illness or injuries such as coughs, colds, flu-like symptoms, sprains and more than a dozen other non-urgent, non-specialty conditions. A full list of those conditions is available at spectrumhealth.org/MedNow. MedNow video visits cost no more than $45 each, and copays may be different depending on insurance coverage.
For questions about MedNow, call: 844-322-737