Catastrophic designation changes guidelines
With our county experiencing extensive and lengthy power outages we inquired with the folks at Consumers Energy about the prospect of outage credit.
With more than 10 percent of Consumers Energy’s 1.8 million electric customers experiencing an outage (220,000+ customers) from the weekend storm system, this event is considered catastrophic by Michigan Public Service Commission guidelines.
Because of the catastrophic designation customers will only qualify for an Electric Outage Credit if they experience an outage that lasts more than 120 hours during this event. To find more information, including all the ways to qualify for a $25 Electric Outage Credit, please visit www.ConsumersEnergy.com/OutageCenter.