With recent changes to executive orders by Governor Whitmer, Family Health Care (FHC) is working to bring back additional services that were limited during the onset of COVID-19. Many of these changes will take place starting on Monday, June 1.
Those who are seeking medical and dental services deemed “non-essential” will now have the ability to schedule appointments. Pharmacies in three locations will now be open for in-person pickup.
Those coming to FHC’s health centers for appointments may notice some changes.
“Safety of our patients and staff is a top priority,” says Kathy Sather, President & CEO. “While you may not be able to see our staff’s faces due to the mask they wear, know they are happy and eager to help you.”
Changes include pre-screening and door screening of all patients entering the buildings. Masks are required for everyone entering the building; cloth masks are acceptable. Red markers have been placed on the floor to promote social distancing, and chairs are spaced six feet apart. Some reception areas have also had new windows installed.
Patients can also be assured that exam rooms are being thoroughly disinfected between patient visits. Staff will be taking all necessary precautions, including proper protective equipment, when interacting with patients.
Future changes include the addition of ultraviolet light and air cleaning systems to exam rooms.
Here is a current update on services and hours at Family Health Care Clinics:
Telehealth services are now available for non-life threatening medical concerns, behavioral health appointments and urgent dental needs. For more information, contact the Family Health Care office nearest you.
Curbside pickup service for those needing medications is available at all locations. For community members 60 and older, on our MedSync program, we now offer delivery within a 10-mile radius from our pharmacies in Baldwin, Cadillac, Grant and White Cloud. Please call your local FHC pharmacy if you need refills or have a prescription to pick up.
Baldwin, Grant and White Cloud locations: Pharmacy is now open to the entry of those who have been screened at the main clinic entrance. Masks are required. Hours of operation for pharmacies are:
All FHC medical clinics are open, including the Child & Adolescent Health Centers (CAHCs) at Grant Middle School, White Cloud High School, and Baldwin Elementary. The CAHCs are open to all patients up to 21 years of age. If you have a scheduled medical appointment, staff will attempt to call you before the appointment to complete a mandated COVID-19 questionnaire.
The centers located in Baldwin Elementary School, Grant Middle School and White Cloud High School are open to all patients up to 21 years of age.
Offices are now open for most dental and hygiene appointments.
Dental Hours of Operation: Monday – Friday, 8:30 a.m. to 5 p.m.
Open for in-office consultations and telehealth visits at all main clinics and Child & Adolescent Health Care Centers (White Cloud High School, Grant and Baldwin Middle School locations).
Prescription contacts and eye glasses that were ordered will be available for curbside pickup by appointment only.