Family Health Care Announces Changes in Services

Due to the ongoing coronavirus pandemic, Family Health Care (FHC) is taking steps to protect patients and employees. Please note the following changes in our services.

ALL CLINICS: Due to the State of Michigan mandate, before entering any Family Health Care facility, all patients must complete a COVID-19 questionnaire. An employee will review this questionnaire before patients are authorized to enter any FHC building.

PHARMACY: Curbside pick-up service for patients needing medications is available at all locations. Please call your local FHC pharmacy if you need refills or have a prescription to pick-up. Hours of operation for pharmacies are:

• Baldwin: Monday – Friday, 9 a.m. to 5 p.m.
• Cobb Street (Cadillac): Monday – Friday, 8 a.m. to 5 p.m.
• Grant: Monday – Friday, 9 a.m. to 5 p.m. Saturday (Curbside Only), 9 a.m. to 1 p.m.
• White Cloud: Monday – Friday, 9 a.m. to 5 p.m. Saturday (Curbside Only) 9 a.m. to 1 p.m.

MEDICAL: All FHC medical clinics are open, including the Child & Adolescent Health Centers (CAHCs) at Grant Middle School, White Cloud High School, and Baldwin Elementary. The CAHCS are open to all patients up to 21 years of age. If you have a scheduled medical appointment, staff will attempt to call you before the appointment to complete a mandated COVID-19 questionnaire.

• Medical Hours of Operation: Monday – Friday, 8 a.m. to 5 p.m. No late hours or Saturdays.
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DENTAL: Open for dental emergencies only.

Dental Hours of Operation: 

• Baldwin – (231) 745-2736: Monday – Friday, 10 a.m. to 2 p.m.
• Big Rapids – (231) 527-7264: Monday – Friday, 10 a.m. to 2 p.m.
• Cadillac – (231) 876-6505: Monday – Friday, 10 a.m. to 2 p.m.
• Grant – (231) 834-9750: Monday – Friday, 8 a.m. to 5 p.m.
• White Cloud – (231) 689-1608: Monday – Friday, 10 a.m. to 2 p.m.
• White Cloud Child and Adolescent Health Center – (231) 689-3268: Monday – Friday, 10 a.m. to 2 p.m. Our pediatric dentist will be providing Emergency care to children, 18 years old and under, at this location.  

BEHAVIORAL HEALTH: Will remain open in the Baldwin, Cadillac, Grant, McBain and White Cloud Health Centers, as well as the Child & Adolescent Health Centers in Baldwin, Grant and White Cloud.

• Behavioral Health Hours of Operation: Monday – Friday, 8 a.m. to 5 p.m.

VISION: Services in Baldwin are closed until further notice. Services in White Cloud will close starting on March 23, 2020. Patients waiting on glasses or contacts will receive a call from the White Cloud office after March 23, 2020.

RADIOLOGY: Mammography services are suspended until further notice. Ultrasound will be available for urgent needs only. X-Ray will continue to operate, but patients should call for availability.

IN-HOME RESPITE: Services will continue based on patient needs.

For additional information and updates on the coronavirus and Family Health Care visit familyhealthcare.org/covid19.